Privacy Policy

Introduction

This Privacy Policy describes how SDO Pharma ("we", "us", "our") handles information submitted through this website, sdopharma.ae. This policy will be reviewed and finalized by our legal team prior to launch.

Information We Collect

SDO Pharma is a business-to-business supplier and this website is intended for business customers, not individual patients or consumers. We collect information that you voluntarily submit to us, such as through our contact and enquiry forms. This may include your name, business name, email address, phone number, and the content of your enquiry, including details relevant to business licensing or documentation requirements where applicable.

We do not currently use analytics, advertising, or third-party tracking scripts on this website.

How We Use Information

• To respond to enquiries submitted through this website
• To verify business licensing and documentation where required by our Regulated Products Policy
• To comply with applicable legal and regulatory obligations

Business Documentation

Business licensing, registration, and related regulatory documentation submitted by our business customers may contain sensitive commercial information. We handle such information with care and limit access to personnel involved in verifying your enquiry. Specific data protection safeguards and retention periods are being finalized and will be confirmed here.

[Data retention period and specific safeguards to be confirmed]

Regulatory Compliance Claims

We do not claim compliance with HIPAA, GDPR, CCPA, or any other specific data protection regulation unless this has been independently verified and implemented. Any such claim will only be added here once confirmed by our legal/compliance team.

Sharing of Information

We do not sell personal information. Information may be shared with regulatory authorities where required by law, or with service providers assisting in fulfilling your enquiry, subject to appropriate confidentiality obligations.

Your Rights

[Applicable data subject rights and how to exercise them to be confirmed based on jurisdiction]

Contact

For privacy-related questions, please contact us at info@sdopharmed.ae or via our Contact page.